TERMS OF SERVICE AND STORAGE & RENTAL AGREEMENT

Last Updated: September 2026

Company: Valet Bin Company LLC

Location: Madison, Alabama

By placing an order, checking an acceptance box, or scheduling a delivery with Valet Bin Company LLC (“Company,” “we,” “us,” or “our”), you (“Customer,” “Renter,” or “User”) agree to be bound by these Terms of Service (“Agreement”). If you do not agree to these terms, do not access or use our services.

1. Description of Services

Valet Bin Company provides two distinct services:

  • Valet Storage Services: Delivery of reusable storage totes or seasonal bags (e.g., Christmas tree bags), transportation to and holding of sealed containers in our secure storage facility, and subsequent redelivery upon request.

  • Moving Bin Rentals: Short-term rental of reusable plastic moving bins, dollies, security seals, and related moving accessories for DIY relocation.

2. Valet Storage Subscriptions & Billing

  1. Recurring Billing: Valet storage tiers are billed on an automatic, recurring monthly subscription cycle beginning on the date of signup (Cust Since). Your payment method on file will be automatically charged on your monthly billing date.

  2. Subscription Modifications: Upgrades, downgrades, or add-on items (e.g., additional bins or tree storage) will be reflected on the next billing invoice or prorated as applicable.

  3. Cancellation & Final Delivery: You may cancel your subscription by scheduling a final bin return through the customer portal. Your subscription remains active until all company-owned bins and equipment are returned to the Company and inspected. No refunds are issued for partial months of storage.

  4. Delivery & Retrieval Trip Fees: Initial empty bin drop-off and initial full bin collection are included with subscription onboarding. Each active storage subscription includes one (1) complimentary return delivery of stored bins from our facility to your home per calendar month. Any additional return delivery trips requested within the same period are subject to a $15.00 standard trip fee, charged to the payment method on file upon scheduling or delivery.

  5. Pre-Authorization & Charge Consent: Customer expressly authorizes Company to charge the credit card or payment method on file for all recurring subscriptions, applicable delivery trip fees, overdue rental fees, damaged or unreturned equipment replacement costs, and statutory lien settlement amounts without requiring separate subsequent authorization.

3. STATUTORY STORAGE LIEN & DEFAULT (ALABAMA LAW)

NOTICE OF LIEN PURSUANT TO THE ALABAMA SELF-SERVICE STORAGE FACILITIES ACT (ALA. CODE § 8-15-40 ET SEQ.):

(A) THE COMPANY HAS A LIEN UPON ALL PERSONAL PROPERTY STORED IN THE LEASED SPACE OR CONTAINERS FOR DELINQUENT RENT, LATE FEES, TRANSPORTATION, LABOR, OR OTHER CHARGES INCURRED UNDER THIS AGREEMENT.

(B) PERSONAL PROPERTY STORED UNDER THIS AGREEMENT MAY BE SOLD OR OTHERWISE DISPOSED OF TO SATISFY THE LIEN IF THE CUSTOMER IS IN CONTINUOUS DEFAULT FOR MORE THAN THIRTY (30) DAYS.

(C) THE CUSTOMER MUST DISCLOSE ANY LIENHOLDERS WHO HAVE A SECURITY INTEREST IN ANY PROPERTY THAT IS OR WILL BE STORED WITH THE COMPANY.

  1. Denial of Access: If subscription payments fail or remain past due for more than seven (7) business days, the Company reserves the right to withhold delivery, redelivery, or access to any stored goods until all outstanding balances and late fees are settled.

  2. Lien Enforcement: After thirty (30) days of continuous payment default, the Company may issue statutory default notices via verified mail or electronic mail to the Customer’s address on file and proceed with lien enforcement, public/private auction, or disposal in accordance with Alabama Code § 8-15-46.

4. Storage Rules, Restricted Items & Weight Limits

  1. Weight Limit: For the safety of our drivers and handlers, individual packed 27-gallon bins must not exceed 40 lbs. The Company reserves the right to weigh bins upon pickup and assess an overweight fee or refuse pickup of overloaded containers.

  2. Sealing: Bins must be fully closed and secured with the provided serialized security seals prior to driver pickup. Drivers do not pack, inspect individual contents, or inventory internal items.

  3. Strictly Prohibited Items: Customer certifies that containers do not contain any of the following:

    • Hazardous materials, chemicals, corrosives, flammables, explosives, or fireworks.

    • Perishable foods, living organisms, plants, animals, or items prone to decay/odor.

    • Firearms, ammunition, or illegal contraband/controlled substances.

    • High-value non-replaceable items (cash, bullion, fine jewelry, bearer bonds, original deeds, or critical irreplaceable heirlooms).

    • Stolen goods or items violating local, state, or federal law.

  4. Right to Inspect / Evacuate: If Company reasonably suspects a bin contains prohibited, dangerous, leaking, or hazardous goods, Company reserves the right to inspect and, if necessary, remove or surrender such items to emergency services or law enforcement without liability.

5. Moving Bin & Equipment Rental Terms

  1. Rental Period: Equipment is rented for the duration selected at checkout. Extensions must be requested in writing at least 24 hours prior to the scheduled pickup date and are subject to availability and extension fees.

  2. Inspection & Condition: Customer is responsible for inspecting bins, dollies, and accessories upon delivery. Customer must report any pre-existing damage within two (2) hours of drop-off.

  3. Unreturned / Extended Rental Overdue Fee: If rented bins, dollies, or equipment are not returned or made available for pickup on the scheduled date, and no extension has been approved, Customer agrees to pay a holding fee of $1.50 per bin per day and $5.00 per dolly per day until the equipment is retrieved or reported lost.

  4. Replacement & Damage Fees: Rented items remain the exclusive personal property of Valet Bin Company. Customer agrees to return all gear in clean, undamaged, and working condition. In the event of loss, theft, permanent defacement, or severe damage, Customer authorizes Company to charge the payment method on file:

    • Moving Bin (27 Gallon): $20.00 per bin

    • Heavy-Duty Dolly: $50.00 per dolly

    • Tree Duffel Bag: $50.00 per bag

    • Unreturned Moving Gear / Cleaning Fee: Up to $10.00 per excessively soiled bin.

6. Deliveries, Redeliveries & Logistics

  1. Access & Drop-off Area: Customer is responsible for providing safe, clear access for delivery vehicles (including gate codes, parking instructions, and apartment access).

  2. Unattended Delivery / "Front Door Drop": If Customer requests drop-off without being present, Customer assumes full responsibility for the security of bins and equipment once left at the designated doorstep, porch, or garage.

  3. Missed Appointments / Rescheduling: Cancellations or reschedules must be submitted at least 12 hours before the scheduled delivery window. A $15.00 trip fee may be applied if a driver arrives during the scheduled window and is unable to access the property or complete handoff due to customer unresponsiveness.

7. Limitation of Liability & Maximum Value of Stored Property

  1. Maximum Value of Stored Property: In accordance with Alabama Code § 8-15-44(d), Customer agrees that the total aggregate value of the contents of any individual container (including any 27-gallon bin or seasonal tree bag) shall not exceed $100.00. The maximum value of all personal property stored by Customer is deemed to be strictly limited to $100.00 multiplied by the number of containers stored.

  2. Maximum Liability Cap: To the fullest extent permitted by Alabama law, the Company’s total aggregate liability for any direct loss, damage, theft, or destruction of stored goods arising out of or related to our services or storage operations shall under no circumstances exceed $100.00 per container.

  3. Customer Insurance Responsibility: The Company is not an insurance company and does not provide insurance coverage for your personal property. Customer acknowledges that goods are stored at Customer’s sole risk. Customer is strongly encouraged to maintain independent homeowners, renters, or off-premises personal property insurance.

  4. No Consequential or Indirect Damages: To the maximum extent permitted by applicable law, in no event shall the Company, its owners, or contractors be liable for any indirect, incidental, special, punitive, or consequential damages (including lost profits, loss of emotional or sentimental value, or interruption of business), whether in contract, tort (including negligence), or otherwise.

  5. Force Majeure: Company shall not be liable for any failure or delay in performance, or any loss or damage to stored goods, resulting from acts of God, severe weather, tornados, floods, utility failures, fire, acts of civil or military authority, or vermin/infestation originating from items packed by the Customer.

  6. Customer-Moved Goods: For Moving Bin Rentals (DIY moves), Company acts solely as an equipment lessor. Company never possesses, transports, or exercises care, custody, or control over contents packed inside rented bins and disclaims all liability for any loss, damage, or breakage to items moved by Customer or third-party movers.

8. Indemnification

Customer agrees to defend, indemnify, and hold harmless Valet Bin Company LLC, its officers, contractors, and drivers from and against any claims, liabilities, damages, losses, or legal expenses (including reasonable attorney fees) arising from:

  • Customer’s violation of this Agreement.

  • The presence of any prohibited, hazardous, or illegal items stored or transported in customer bins.

  • Any personal injury or property damage sustained by third parties arising from Customer’s use of rented equipment (including dollies and bins) on Customer premises.

9. Governing Law & Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the State of Alabama. Any legal suit, action, or proceeding arising out of or related to this Agreement shall be instituted exclusively in the state or federal courts located in Madison County, Alabama, and both parties submit to the personal jurisdiction of such courts.

10. Contact Information

For customer support, delivery scheduling, or billing inquiries:

  • Company: Valet Bin Company LLC

  • Service Area: Madison & Huntsville, AL

  • Email: support@valetbincompany.com

  • Phone: 938-247-7794